Become a PMF
The content of this webpage is intended for (1) Applicants for the PMF application, (2) Semi-Finalists for the Fellows Structured Interview assessment, (3) current Finalists/Fellows/Alumni, and (4) agency users of the PMF TMS (Talent Management System).
Help Desk Coverage During the Application
Information will be posted here when the next annual application launches.
Technical Support for Semi-Finalists
Information will be posted here when Semi-Finalists are selected.
Program Participants (e.g., Applicants, Semi-Finalists, Finalists, Fellows, and Alumni): For general inquiries about the PMF Program, the application cycle, or the Apply Site of the PMF TMS, please send an email to email@example.com. Sending an email serves as documentation and staff will be monitoring during regular business hours.
Agency Personnel: For agency users of the Portal Site of the PMF TMS, please send an email to firstname.lastname@example.org with the subject line of "PMF TMS". Please include details and any applicable screen shots.
For general AND technical support using the PMF TMS, send an email to email@example.com. Many of your general questions can be answered by reviewing the website content, Frequently Asked Questions (FAQs), and using the "Search" feature on this website.
For agency-specific questions or questions on program policies and procedures, please consult your Agency PMF Coordinator.
Accessibility (Section 508) Technical Support
Section 508 requires that an individual with a disability has the same access to and use of information on our sites, as an individual who does not have a disability. We want to provide an inclusive and accessible site experience. If you are experiencing an accessibility issue using our sites, please follow the instructions to submit a Help Desk ticket. These instructions are specifically for accessibility (Section 508) requests only.
Submit an online Help Desk ticket at https://pmfhelpdesk.golearnportal.org. Please include as much detail and relative context as possible (including screen shots if applicable). Tickets are reviewed during regular business hours.
Upon submission, the system will send an automated email containing your ticket number, a copy of your submission, a link to monitor the status of your ticket, and the ability to add additional information to your ticket (if applicable), via the same link, until the ticket is closed.
NOTE: Help Desk coverage is provided by non-PMF Program Office staff and is for technical problems only. Please follow the other help instructions provided for other support needs.