Become a PMF
The content of this webpage is intended for (1) applicants for
the 2018 PMF application, and (2) current Finalists/Fellows.
Current Finalists/Fellows should scroll to the bottom of this
UPDATE: The PMF Class of 2018 application
announcement opens at Noon (Eastern Time), Monday, October 23,
2017, and closes at Noon (Eastern Time), Monday, November 6,
2017. The closing date of the application has been extended
from Wednesday, November 1, to Monday, November 6, to provide
adequate time for applicants in areas impacted by recent natural
disasters (e.g., Hurricanes Irma, Maria, and Jose) to submit their
applications for this year's recruitment cycle. This extension
applies to all applicants.
Desk Coverage During Application
During the application process, applicants are presented a blue
menu bar at the top of the Apply Site screen. To the
far right is a link for "Help". Upon clicking this link, applicants
are redirected to this webpage.
For information about the PMF application and assessment process
(including eligibility, application timeline, and frequently asked
questions), please review the Become a PMF section of
this website. For information about the 2018 PMF application's
on-line assessment, please review the "2018 PMF Assessment
Preparation Guide" under the Assessment Process
Please read all information below as there is a distinction
between TECHNICAL and GENERAL support.
For TECHNICAL support during the 2018 PMF
application and assessment process, you may submit an online ticket
at any time, or call the Help Desk at (202) 558-2203 or toll-free
at (888) 804-4510 (within the United States only), Monday through
Friday (excluding any holidays and weekends), from 8:30am to 6:00pm
(Eastern Time). Be sure to provide as much information as possible,
including your first and last name, email address, and a phone
number to reach you if a return call is needed.
We encourage you to submit an online ticket as the preferred
method as your request is documented and tracked.
You may be asked to prove your identity as a 2018 PMF applicant
by providing your name, email address, and\or verifiable
information associated to your applicant user account.
Please note the above Help Desk is covered by separate staff and
is for TECHNICAL problems only. You may be directed to send an
email to firstname.lastname@example.org for
further assistance. Help Desk coverage, for technical problems,
will end shortly after the PMF application closes.
Technical problems may include some of the following:
- Creation of applicant user accounts (including password and
- Browser\connectivity issues
- Issues with uploading your application documents
- Issues with the on-line assessment
For GENERAL inquiries about the PMF Program and
application cycle, please send an email to email@example.com. Sending
an email serves as documentation and staff will be monitoring
during normal business days with limited support after hours and
during the weekend of the 2018 PMF application period. When sending
an email, please include your first and last name, send from the
email address associated to your applicant user account, and
provide details of your inquiry; if possible and applicable, please
include screen shots.
Please remember to review the Become a PMF webpages and
the Assessment Preparation Guide
referenced above. All applicants must complete the full application
and assessment process prior to the application announcement
Applicants are strongly encouraged to apply early. The 2018 PMF
application opens at Noon (Eastern Time), Monday, October 23, 2017,
and closes at Noon (Eastern Time), Wednesday, November 1, 2017.
For general and technical support using the PMF TMS (Talent
Management System), send an email to firstname.lastname@example.org.
Many of your general questions can be answered by reviewing the
website content, FAQs, and using the "Search" feature.
For agency-specific questions or for questions on program
policies and procedures, please consult your Agency PMF